DongA Money Transfer company affirms its position in the remittance market with the "Best remittance service provider Vietnam 2024" Award
DongA Money Transfer Company has proudly been awarded the “Best Remittance Service Provider Vietnam 2024” by International Finance Magazine. This is the second consecutive year we have received this prestigious title, reaffirming our commitment and continuous efforts to provide top-quality remittance services to our customers.
International Finance is a leading international magazine in finance and banking, headquartered in London, UK. With over 20 years of experience, this magazine has recognized numerous outstanding financial institutions worldwide through its International Finance Awards. The “Best Remittance Service Provider Vietnam 2024” award acknowledges the efforts and remarkable achievements of DongA Money Transfer Company in enhancing its remittance services and providing optimal benefits to customers.
Continuous Innovation and Convenient Payment Services
Over the past three years, DongA Money Transfer Company has made significant investments in modern technology to enhance the efficiency of remittance transactions. Our goal is not only to ensure accuracy but also to reduce transaction time, providing the best experience for our customers. Especially with the growing trend of receiving remittances via bank accounts, we have improved our technology to facilitate the use of the 24/7 Transfer service, enabling customers to send money from abroad directly to the recipient's account in Vietnam, ensuring instant and seamless service.
To meet the increasing needs of customers, DongA Money Transfer Company has also introduced payment services through e-wallets in partnership with providers such as MoMo, Viettel Pay, and ZaloPay. This service is not only safe and secure but also saves time for customers. After receiving remittances, customers can immediately utilize the e-wallet's features for bill payments, online shopping, or transferring money to linked bank accounts.
Additionally, DongA Money Transfer Company proudly leads the way in Vietnam by offering home delivery remittance services, supported by an extensive payment network that allows customers to receive funds conveniently and quickly. Delivery time is within three hours for central areas and the same day for suburban areas. Customers can save travel time and choose to receive funds at home or another convenient location. Our dedicated and friendly staff are always ready to deliver money to the customer's location, even on weekends and public holidays.
Commitment to Service Quality
With the motto “Customer Satisfaction,” DongA Money Transfer Company continuously improves its services and listens to customer feedback. Our company's website has been upgraded to be more user-friendly, integrating various tools for transaction information inquiries. We have also developed communication channels such as our Fanpage and Zalo OA, allowing customers to evaluate service quality after use, which helps us capture feedback and make improvements.
Our professional and dedicated customer service team is always ready to assist and answer any inquiries. We are committed to continually improving our service quality to enhance customer satisfaction and trust.
Customer Trust
With nearly 6 million customers who have trusted and used our services, DongA Money Transfer Company has solidified its position in the Vietnamese financial sector. This number not only serves as proof of our company's sustainable growth but also represents the absolute trust that customers have in us. We are proud of our achievements and pledge to continue striving to maintain our position as the best remittance service provider in Vietnam.
The “Best Remittance Service Provider Vietnam 2024” award is not only recognition of DongA Money Transfer Company's efforts but also a driving force for us to continue innovating and perfecting our services. We are always aiming to “Transferring the whole happiness to customers” to our customers and meet the increasingly diverse needs of the market.
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